Shipping policy
Shipping Policy
NeatPath Co. currently ships to addresses within the United States.
Shipping Cost
Standard shipping is free on all U.S. orders.
Estimated Delivery Time
Estimated transit time is typically 7–12 business days after shipment. Business days do not include weekends or holidays.
Delivery estimates are provided as a general guideline and are not guaranteed. Carrier delays, weather, holidays, or other circumstances outside our control may occasionally affect delivery times.
Order Processing
Orders require processing before shipment. Processing time is separate from the estimated transit time shown above and may vary depending on the product and fulfillment partner.
Some NeatPath Co. products are produced or prepared after an order is placed. Made-to-order and print-on-demand products may require additional production time before shipment.
Once tracking information becomes available, it will be sent to the email address provided with your order.
Multiple-Item Orders
Products may be fulfilled from different locations or fulfillment partners. If you order more than one item, your order may arrive in separate packages and at different times.
You will not be charged additional shipping fees for split shipments.
Shipping Addresses
Please review your shipping address carefully before completing your order.
If you notice an error after placing your order, contact us as soon as possible at hello@neatpathco.com. We will make reasonable efforts to update the address before fulfillment begins, but changes cannot be guaranteed once an order has entered processing or shipment.
NeatPath Co. is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided at checkout.
Tracking and Delivery Issues
Once tracking is available, you can use the carrier information provided in your shipping confirmation to follow your shipment.
If your tracking information shows a delivery issue or your order has not arrived within a reasonable period after the estimated delivery window, please contact us at hello@neatpathco.com so we can review the shipment.
International Shipping
NeatPath Co. does not currently offer international shipping.